Sofitel is the generally regarded as being at the top of the Accor tree. I stayed in the one attached to Terminal 5 at Heathrow and was suitably impressed. I needed a Saturday night stay in Luxembourg and initially looked for rooms with Twin beds but the results were not grabbing my attention so I looked at separate rooms too. I could have booked into the Sofitel in the centre of the city, Le Grand Ducal, but the rooms were pricy and didn’t seem to offer much in the way of additional amenities. The Sofitel Luxembourg Europe, on the other hand, was offering more for less so I went with that.
I booked into a Luxury Room and a Premium Luxury room, knowing that my Gold status, which I got for free here, would make me eligible for an upgrade. Whilst these are never confirmed until check-in I did email the hotel and asked if they would be able to sort something out.
Luckily we were not disappointed, and checked into a Premium Luxury room and a Junior Suite, both of which came with complementary mini-bars and a nespresso machine.
The Junior Suite was well equipped, with a very comfortable bed.
The shower had an exciting LED lighting system.
The mini bar and nespresso machine were stocked on arrival, but the front desk were very happy to send up more Coke Zero and decaffeinated coffee pods.
There was a small gift and a personalised welcome note in the room (in fact, it was in both rooms as they were both in my name which makes it less personal, but still nice!)
I used the hotel gym for my standard holiday session to make up for the indulgence and was pleased to find it well-equipped and empty.
At check in we were given a free drink voucher which we used on our way back from town after dinner. We opted for champagne and it was poured at the table and accompanied by some nibbles.
The bed was very comfortable that it was a struggle to get up in the morning, but we made it down to breakfast in time. This was not included in our rate, but for ease we paid the €28 a head for the buffet. There was a great selection, the coffee was strong and there were eggs cooked to order so little to complain about. I could probably have got a better deal if I had paid for it in advance as part of the rate.
The original rooms cost €130 and €150 each, and I used 6,000 Le Club points that were otherwise going to expire to get €120 off the bill, which took the overall cost, including breakfast to €218 for the two rooms. Given that the cost of the rooms we actually got would have been over €350 and the champagne, coffee and drinks from the minibar would have amounted to €50, it is easy to see why Gold status is worth having, giving me €120 of added value over someone without status.
I would certainly stay here again – the room was wonderful, the amenities were great and the staff were exceedingly helpful. The only thing I would change is either to prepay for breakfast or eat elsewhere.