On one of my first trips on American, I had an issue and was sent a $75 voucher to use against future travel. I didn’t end up using it, as they have a 12 month expiry, so I guess it is a good way of them making me feel like a valued customer without actually… Read More How to use an American compensation voucher
We arrived into Miami about 30 minutes ahead of the published schedule which was good because the connection time was on the short side of comfortable. Whilst I was confident that American would look after us in the case of a miss connect, and they would not have sold me the ticket if it did… Read More Mamma MIA – what a connection!
I don’t know of any airline who make as many schedule changes as American do. They seem to be a very frequent occurrence and are almost expected when you are booking more than six months in advance. For a simple point to point flight it is unlikely to be an issue, but for more complex… Read More Schedule Changes from American